Hi there! The other day I accidentally deleted my mega balance armaments pet and I'm really crushed! I spent so long hatching and training that pet to get its stats. Is there any way to recover the pet with its talents? I would be forever grateful. -Eric Wildflame, paying member since 2009
Hi there! The other day I accidentally deleted my mega balance armaments pet and I'm really crushed! I spent so long hatching and training that pet to get its stats. Is there any way to recover the pet with its talents? I would be forever grateful. -Eric Wildflame, paying member since 2009
Contact KI direct through the website support. Let them know the details of the pet and the wizard it was on. If they can recover it they will but time matters so contact them quick. Let them know how it happened and hopefully they'll be able to see it and recover it for you. If they can't then they may replace it with an identical pet that will need training again but it's better than losing it forever.
Thank you guys for your responses! I emailed KI's support address four days ago and am still waiting for a response. Hopefully someone will get back to be soon. I didn't sell the pet, but rather accidentally trashed it instead of a different pet I was meaning to trash.
Thank you guys for your responses! I emailed KI's support address four days ago and am still waiting for a response. Hopefully someone will get back to be soon. I didn't sell the pet, but rather accidentally trashed it instead of a different pet I was meaning to trash.
I had something similar happen. I contacted KI. They did restore my pet but said it was a one time deal. Good luck I hope you get it back!
Thank you guys for your responses! I emailed KI's support address four days ago and am still waiting for a response. Hopefully someone will get back to be soon. I didn't sell the pet, but rather accidentally trashed it instead of a different pet I was meaning to trash.
I've always found KI Support to be really quick responding and there is an automated response letting you know they've received your ticket too. I know it was the weekend so they may be slower because of having less staff on during weekends and more tickets being sent in but it might be worth checking your spam folder to see if they've sent a response and it's been filtered there by accident. You should also have the automated response too and if that hasn't come it might be worth sending a message via the website support system instead of directly by email. They also won't respond if it's not the email associated with the account.
I may be at risk of saying the above prematurely but I think with deleted items time could matter more than some other issues.
I hope you get the pet back! Let us know how it goes!
If and when you do, turn on the backpack item lock option and lock your most important items. It stops you from deleting or selling anything by mistake.
I still haven't recieved a response from KI... I know the email address from which I sent my email to support@wizard101.com is the same email associated with my account because I recieve promotional emails from KIand notifications that someone has posted on this thread. I did not recieve an automated response though that my email had been recieved by KI. If someone from KI (Professor Greyrose) could respond to this I would be greatly appreciative. Thanks for your supportive responses guys!
This happened to me too, but I was wondering if they could give back the same pet with the same aquired talents. Some people said that they can give back the pet, but with gen 1 talents and stats :(
I still haven't recieved a response from KI... I know the email address from which I sent my email to support@wizard101.com is the same email associated with my account because I recieve promotional emails from KIand notifications that someone has posted on this thread. I did not recieve an automated response though that my email had been recieved by KI. If someone from KI (Professor Greyrose) could respond to this I would be greatly appreciative. Thanks for your supportive responses guys!
You can also contact them via the website (wizard101.com) by logging in and going to support and submitting a ticket.
You need to contact them again because the email you sent has not been received!
I've seen this issue come up a lot and think the email you used must be an old one. Try the one I've said or do it via the website. You'll know they have it when they send the confirmation email to say they have received your ticket.
You can also contact them via the website (wizard101.com) by logging in and going to support and submitting a ticket.
You need to contact them again because the email you sent has not been received!
I've seen this issue come up a lot and think the email you used must be an old one. Try the one I've said or do it via the website. You'll know they have it when they send the confirmation email to say they have received your ticket.
Good luck!
Thanks so much for the help! I was able to successfully recover the pet :D yay!
I spent so long hatching and training that pet to get its stats. Is there any way to recover the pet with its talents? I would be forever grateful.
