since yesterday i havent been able to get to char select after logging in. at first i thought it was that fact that i didnt get a pre client/patcher was a problem but idk if that is or is not the prob. Also after i do log in i watch replay after replay of the opening saying that i'm still trying to connect to server. after about15-20 min i still get nothing. can anyone help me pwease?
Sounds like a job for Mr Lincoln! He can help you more directly by asking you questions about your computer and internet.
Send him an email to support@wizard101.com and when you contact support, please ensure that you give us: ->the account name ->the character name ->as much information about what you encountered as you can, including error messages or screenshots
NEVER send us: ->your password ->your full credit card information
The more information you give up front, the faster your issue can be resolved.
