I need an admin to help me with this, Me and my friend have a major character issue and we arent getting any support from the email system. Is there a phone number i can call you guys at? If so dont post it here, just send it to my email.
If you have any questions or concerns regarding billing, please send an email to: billing@kingsisle.com. Please include your billing name &/or last 4 digits of the credit card in question (or your account username if you know it)
If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com. Please include your account username.
Although you'll likely receive a reply sooner, please allow 24 to 48 hours for a response.