Wizard101 has failed to contact the game update servers. It's not my first time playing...in fact nothing has changed since the last time I have logged on. I have wizard101 on my pc and my laptop and it works on neither. My firewalls are off as well. At first I figured that the servers were down or something for maintenence but since I don't see anyone in the forums talking about maintenence or experiencing this problem either...i started to get worried and figured that I would post. Any ideas?
We have the tech support you need, but we need more information from you, young Wizard!
If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com. Please include your account username and a DxDiag.
A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.
To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run it's course, click "Save all Information" and it will output a txt file that you can attach to your email.
