Ever since the other nights maintenance my game keeps crashing my computer. All of a sudden I get the blue screen of death and my entire computer just restarts itself. I'm not doing anything in the game in particular, sometimes I'm not even touching the mouse. I have my graphics all the way down, I don't understand it. I can play world of warcraft with graphics way up, but I can't seam to keep this game playing longer then 10 mins. It's crashed 5 times tonight and it's starting to get annoying. Anyone got any idea what I can do to stop it?
Ever since the other nights maintenance my game keeps crashing my computer. All of a sudden I get the blue screen of death and my entire computer just restarts itself. I'm not doing anything in the game in particular, sometimes I'm not even touching the mouse. I have my graphics all the way down, I don't understand it. I can play world of warcraft with graphics way up, but I can't seam to keep this game playing longer then 10 mins. It's crashed 5 times tonight and it's starting to get annoying. Anyone got any idea what I can do to stop it?
Send in a ticket to Mr. Lincoln with as much info as you can...they understand the code much better than we do, and can probably make the suggestions you need.
I was starting to think I was the only one experiencing this. I have never had a problem playing until that maintenance. I have placed a ticket with the support team and still NO HELP. 3 days without being able to play. This is just wrong especially since I have already paid.
Before you submit a ticket, make sure that the email address associated with your Wizard101 account is valid and that you can check email at that address!
Tickets can take up to 48 hours to receive a response and duplicate tickets can slow the whole process down.
When you contact support, please ensure that you give us: the account name the character name as much information about what you encountered as you can
NEVER send us: your password your credit card information
The more information you give up front, the faster your ticket can be resolved.
