My wife and I have a shared family account, I have purchased a gift certificate for her but it came to my email address. How can she redeem this certificate and receive the ice elf?
My character name: Talon Dragonheart Wife's character name: Fallon Mistheart
It's quite simple! Just have the person that wants to redeem the gift certificate (or gift card) go to www.wizard101.com and log in with their own username/password > Redeem Card or Code > select the appropriate venue & follow the directions!
These redemptions do NOT require logging in to the master/main account.
If you have further questions, please just send me an email!