ok so my friend on the game had trouble with her w101 game she says she barely sees any thing like she only sees the arrow allot can you tell me how to fix it and o her name is Gabriele raven thorn please just please tell me do I can tell her
Your friend, (not you) needs to contact our support team.
Our support team can help but they need to contact us at support@wizard101.com - and when contacting support, please egive us: ->the account name ->the character name ->the operating system (PC or MAC) ->as much information about what was encountered as possible, including error messages or screenshots
NEVER send us (or anyone!): ->passwords ->full credit card information
The more information given up front, the faster the issue can be resolved. It can take up to 48 hours for Wizard101 customer support to reply to email.
