I am 18+, I have made a Credit Card purchase, Still no Open Chat
Hello. I am just now starting to get back into Wizard101 and I noticed that I do not have access to Open Chat, only Filtered Chat. I tried to change this by logging into the website with my master password and noticed the Open Chat option was not even available.
After looking into this issue more, I realized that I may have not made a credit card purchase before on the site. So, I made a credit card purchase for a membership on the site and then I tried again. Still, no open chat option.
I am very frustrated as I thought this would resolve my issue and the FAQ stated that it would. I am of age and I have been for a while now and I just made a credit card purchase on the site today. My only two options are "Chat - Filtered Text" and "Chat - True Friends Code." I just want open chat and I have done EVERYTHING to meet the requirements.
I have emailed Wizard101 Support and I have also emailed KingsIsle Support but still have gotten zero responses. On top of this, as I said earlier, I literally meet every single requirement listed to have open chat on the FAQ.
Your account must be created with an age of 18+ years old OR the account has aged into 18+." This means I SHOULD have the Open Chat option because I have aged into 18+.)
Re: I am 18+, I have made a Credit Card purchase, Still no Open Chat
nitmarejester on Nov 30, 2020 wrote:
Hello. I am just now starting to get back into Wizard101 and I noticed that I do not have access to Open Chat, only Filtered Chat. I tried to change this by logging into the website with my master password and noticed the Open Chat option was not even available.
After looking into this issue more, I realized that I may have not made a credit card purchase before on the site. So, I made a credit card purchase for a membership on the site and then I tried again. Still, no open chat option.
I am very frustrated as I thought this would resolve my issue and the FAQ stated that it would. I am of age and I have been for a while now and I just made a credit card purchase on the site today. My only two options are "Chat - Filtered Text" and "Chat - True Friends Code." I just want open chat and I have done EVERYTHING to meet the requirements.
I have emailed Wizard101 Support and I have also emailed KingsIsle Support but still have gotten zero responses. On top of this, as I said earlier, I literally meet every single requirement listed to have open chat on the FAQ.
Your account must be created with an age of 18+ years old OR the account has aged into 18+." This means I SHOULD have the Open Chat option because I have aged into 18+.)
