Ever since this new update wizard101 startup has been very lagy. I tried everything to make it go faster and nothing it now takes me up to 5 mins and it used to get done in a few seconds.......Now it wont even let me play!!!! Very upset by this if you must do updates why not say the site will be down for like a week? :x very annoyed by this...
We have the tech support you need, but we need more information from you!
If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com. The email you send from should be the same as the email on your Wizard101 account.
Please include your account username and a DxDiag.
A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.
To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run its course, click "Save all Information" and it will output a txt file that you can attach to your email.
If you want the prize, you have to build the ladder rung by rung. There are no shortcuts.
