Hello, my friend has been having a problem, and she asked me to ask on the message boards, because she doesn't know how. My friend, Victoria MythCaster recently reached level 48. But there is a problem. She never got the Orthrus Quest. Cyrus Drake summoned her to the school, but she says he told her to go away. She is having a hard time questing because she is still having to rely on Minotaur. Please help in any way you can.
Your friend needs to contact us. Her problems are associated directly with her account and we need that information in order to help her.
Our support team can help but she needs to contact us through email at support@wizard101.com
When she contacts support, please ensure that she gives us: ->account name ->character name ->as much information about what was encountered, including error messages or screenshots
NEVER send us: ->password ->full credit card information
The more information given up front, the faster the issue can be resolved. It can take up to 48 hours for Wizard101 customer support to reply to email.
