In the second floor of my Celestial Observatory on my storm wizard I have a Christmas Room. I decided to place a snow pile in within some Snow Apples that were growing because I thought it would look nice. When my Snow Apples died I was not able to select the plant to revive it and I wanted to have this room ready in time for Christmas. All I am requesting is that I could have my snow pile returned to my back pack or my dead plant removed.
In the second floor of my Celestial Observatory on my storm wizard I have a Christmas Room. I decided to place a snow pile in within some Snow Apples that were growing because I thought it would look nice. When my Snow Apples died I was not able to select the plant to revive it and I wanted to have this room ready in time for Christmas. All I am requesting is that I could have my snow pile returned to my back pack or my dead plant removed.
You don't need to contact support for this. You can pick up the snow pile by opening the housing icon and choosing the attic. From there you can get to all items placed in your castle and pick up that snow pile.
You don't need to contact support for this. You can pick up the snow pile by opening the housing icon and choosing the attic. From there you can get to all items placed in your castle and pick up that snow pile.
I tried that. I did not work. All it did was make the snow pile disappear temporarily till I left the room and rentered.
Professor Greyrose. I don't meant to bug you about this, its just that I am getting concerned. Its been about a week now. Support says they usually respond within 48 hours. I still have not gotten a response. I was not mean or anything. I did not post password or credit card info. I just explained my issue. Is there a reason they may not be responding. Do you think its possible maybe you could let the right person know of my issue cause I am finding absolutely no way to fix this snow pile issue myself.
I also checked the spam folder and I sent the messages to them on the email I have registered for the game. They have responded to me in the past on that email about other issues. I don't know why no response this time.
In the second floor of my Celestial Observatory on my storm wizard I have a Christmas Room. I decided to place a snow pile in within some Snow Apples that were growing because I thought it would look nice. When my Snow Apples died I was not able to select the plant to revive it and I wanted to have this room ready in time for Christmas. All I am requesting is that I could have my snow pile returned to my back pack or my dead plant removed.
