If you are unable to use the chat function, it is possible that your account does not have Text Chat enabled. Accounts set up as over 13 players are able to use the Text Chat.
Text Chat for players with under 13 accounts can only be turned on by a parent/guardian over age 18. The parent/guardian must validate his/her age by buying a subscription or crowns with a valid credit card.
The parent/guardian can then log into your account, and using the Parental Password they setup, enable your Text Chat.
easy, just subscribe or stay with crowns areas ( lol ) then go to "My accounts" then login to your accounts and enable textchatting, if you dont feel like using it, if your 18 or older ( which i am older than by the way ) you can enable openchat.
hope this helps! ~Tanner Willowrunner~ level 35 fire