on my account there is a big problem. if i login and go on my character i have none of my clothes, i can't go anywhere, and the game is doing all the stuff a new person has to do. i am really mad because for my birthday i got a year subscription and i want to be able to use it and not waste my parents money.so if you can please help it would be the best
Relax traveler. The following paragraph in our Known Bugs section at the top of the message boards states the following:
Still Wearing your Starter Outfit?: If you log in to Wizard101 on a different computer, or after reinstalling Wizard101, your characters will appear on the classroom screen in their starting outfits. Don't panic, your characters are still wearing their higher level gear, but you need to re-download all the clothing items. Once you log in and start exploring the worlds, you'll notice the downloading icon in the upper left of your screen. Once you have downloaded the clothing and other equipment, it will update your look.
If you want the prize, you have to build the ladder rung by rung. There are no shortcuts.