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Website 'blue screen' login issues

AuthorMessage
Armiger
Dec 09, 2008
2140
We are aware of the issue where some folks are encountering a 'light blue screen' when trying to access their accounts on one of KingsIsle's websites. We are working diligently to craft the correct "Bug-B-Gone" potion and hope to have this dispelled in short order.

Please do not contact support for this issue unless you have an account emergency.

PS: Some Wizards have reported a temporary work around by using an incognito/private browser. Feel free to try this out if you need access to your account now.


When we have a more established resolution, we will update this thread.

Thanks Wizards for your patience!

Armiger
Dec 09, 2008
2140
We think we've resolved the issue for most users, especially Chrome and Firefox users. If anyone continues to experience this issue, please feel free to reply below with your experience and browser used.