I've been trying to enter an area for days now and I seriously need some help. I recently purchased a two month-membership gift card from Walmart, and I was really looking forward to using it. However, when my wizard arrived to the Savannah and was asked to defeat queen-something in a cave, I honestly don't remember her name. I had to defeat some fire lion ravagers (if that's what they're called) to gather information before I could enter her cave. When I tried to enter, I received a pop-up message that said "Failed to load zone!". Now, to log into my wizard101 I have to log in on another wizard, before her, or else I get the same message. Trying to enter the cave gives me the same message. I honestly don't know what to do.
Hmm. This sounds very strange and it may require some assistance from our Customer Support. If this continues to happen, please contact them so they can help you.