my girl friend wants to get on wizard 101 so we can hang out together virtually because i dont get to see her till this summer but every time she signs onto wizard101 and reaches the tutorial it gltiches up bad and cuts her out of it she has the up to date graphics and everything and she has the correct system to use it but the problem persists can i please have some help so i can help her
We have the tech support you need, but we need more information from you, young Wizard!
If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com. Please include your account username and a DxDiag from the computer having problems.
A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.
To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run it's course, click "Save all Information" and it will output a txt file that you can attach to your email.
