I have noticed prior to posting this thread that someone else has had this same problem, my point is slightly different. First of all every single one of my wizard101 compatible computers tells me there is an eror with my security systems and that i must get someone to do sort it out. Now i have checked all my firewalls and security programs and they are all allowing both the play version and suport files. However i still recieve the same message at start of gameplay. Please help me with this problem. I am quite sure i have not had the same reaction as the earlier poster. 8)
If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com. Please include your account username and a DxDiag.
A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.
To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run its course, click "Save all Information" and it will output a txt file that you can attach to your email.
