Ok so last night I was btting the jade Oni for sword, and I wanted to hire a henchman. So I go to the crown shop, buy a Death henchman. I exit the crown shop, and EVERYTHING is black. The only this I could see if my health, the henchman's health and my cards. Someone please help!!! :( :( :(
We have the tech support you need, but we need more information from you!
If you have any questions or concerns regarding game or account matters, please send an email to: support@wizard101.com. The email you send from should be the same as the email on your Wizard101 account.
Please include your account username and a DxDiag.
A DxDiag is a utility designed to display the specifications of the user's hardware, as well as to test DirectX software, including sound and video. If you are asked for this information in an email, it helps the support group relate your gaming issue to your personal computer.
To create a dxdiag.txt just go to Start -> Run (or Search in Vista) and enter dxdiag and click OK. Once the program has run its course, click "Save all Information" and it will output a txt file that you can attach to your email.
If you want the prize, you have to build the ladder rung by rung. There are no shortcuts.
Ok Prospector Zeke, I clicked save all Information, and I clicked the Dxdiag and I just got a bunch of words, letters and numbers. Is this what you're looking for?
Prospector Zeke, I have another problem. Maybe you could help? After I got to my email on the link you sent me, there was this server thing that I knew NOTHING about. Could you please help me get through it?
