When I long into Wizard101, everything is normal when I click play, but after that before I can go in the game, it says Cannot connect to Wizard101. Please try again later, so I did 1 hour later, sitll said the same thing, I tried again ANOTHER hour, same thing, are these updates because my computer is connected to the internet. :x
Can you Click here (https://www.wizard101.com/patchClient/test). If the page loads and you see "Test OK!" then try to log into the game again. If you do not see "Test OK!" you may have a firewall or antivirus program that restricting the game from accessing the Internet and it may take a few steps to get access set up.
First we are going to want to reset your software firewall software's exception list. You'll have to review your vendors website for how to do this, but in most cases it is pretty straight forward. After you successfully reset the exception list, your software should prompt you the next time you launch the game.
If you continue to have trouble we should make sure that the right game files are on the exception list.
Both WizardLauncher.exe and WizardGraphicalClient.exe need to be on your exception lists so that they can access the Internet.
WizardLauncher.exe is located under the Wizard101 installation directory: C:\ProgramData\KingsIsle Entertainment\Wizard101\PatchClient\BankA\
There may be another WizardLauncher.exe to allow at \PatchClient\BankB\ and WizardGraphicalClient.exe is located under the Wizard101 installation directory: C:\ProgramData\KingsIsle Entertainment\Wizard101\Bin
PrgramData may be "Program Files" depending on your version of Windows.
If you have a hardware router, it may have its firewall enabled as well. Please make sure that these ports are open. The game requires specific ports be open. Please allow tcp 12000 for login, tcp 12500 for patch, tcp/udp 12000-12999 for game
If you continue to have trouble please contact our Support team and include a Dxdiag report and both of your WizardClient log files. Here are some HelpCast videos to help you through that process.
I am trying to log into my wizard101 account and it says XWizard101 error. So i went to the patch client test page and it said test ok. I just tried again and it said the wizard error thing. My internet connection is fine i already turned my router back on and off several times. I haven't played the game in a while and i wanna see all the updates please message back. :? :? :? :? :? :? :? :? :? :? :? :? :?
