As I'm sure you know, many players are upset at the lack of response on the pvp problems. Some such as the turn system are a bit over the top, but problems such as down ranking and lower levels teaming with down ranked higher levels have caused major chaos in the pvp community.
The question is simple: Are you working on something to fix pvp issues? A simple yes or no would most likely calm many people down as the lack of response is only fueling the chaos.
At this point the smallest acknowledgment would be greatly appreciated. Even if the acknowledgement is purely " we hear you".