Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

Charged membership

AuthorMessage
Survivor
Aug 22, 2017
1
So my parents bought me a 1 month membership a few weeks ago and half way through my dad got a charge of $59 dollars even tho I got mine for the sale of $4.95 can someone tell me if it really was from the game or not?

Astrologist
Dec 31, 2009
1124
Thats a yearly membership price so not sure what went on, but if you saved your credit card info it probably auto renewed at the last yearly membership rate you had! I would have thought it would only renew for a month

Armiger
Jan 18, 2010
2280
Check your Credit Card, or should I say have your Dad check his Card Statement. Topics like this too shouldn't necessarily be discussed here but rather directly to KI.

But, you should also note that the Game does warn that memberships automatically renew when expired.

So, try emailing support to see if this was the case.

support@wizard101.com