I have tried to log my wizards on to play for about an hour now. I've tried on 3 of my accounts. I can log my maxed wizard, Fallon, on with no problem. But when I try to log Jacqueline on, it gets stuck on the loading screen. Then after maybe 20 minutes if I leave it there, it loads, but in a limbo with no realms, can't port, no buddy list, nothing. I also did the same thing on my other account, in which my maxed wizard on that account loads fine, but my newer wizard at the end of Wizard City won't load. I then made a new wizard to see what would happen and it loaded just fine!
I've updated and rebooted my computer. I uninstalled and reinstalled the game (ugh, everything loads new again!) and still get the same problem.
Oh oh! That doesn't sound right. Please contact our Customer Support and ask them to "reset" your stuck characters locations so that you can enter the game again. Feel free to reference this message board post when you contact them.
Oh oh! That doesn't sound right. Please contact our Customer Support and ask them to "reset" your stuck characters locations so that you can enter the game again. Feel free to reference this message board post when you contact them.
That so funny that you mentioned "location" as I finally figured out the problem. I had one stuck wizard in an alternate universe realm that apparently didn't exist. Then I tried to port a wizard from another account to her, thus getting her stuck in the alternate universe also! Once I managed to get my original wizard out of the Bazaar door, she ended up in a kosher realm, thus un sticking both herself and her teleporting buddy!
That's what I get for leaving a wizard sitting in a bazaar for months at a time!
Thanks for your help Dworgyn. You've always been my favorite teacher. ;-)
That doesn't sound right. Please contact our Customer Support and ask them to "reset" your stuck characters locations so that you can enter the game again. Feel free to reference this message board post when you contact them.