So I got a membership through the wizard101 site. I never pressed anything saying cancel membership yet under my membership it says renews on<date>. I read that on the far right it should say something else instead of upgrade that we would press to cancel our membership. The directory i took was:
I logged in to get the menu that appears(my accounts,upgrade memberships, buy crowns, etc.)
I clicked on My accounts which took me to the account summary page which shows my active memberships and crowns. Under wiz membership is says renew and not cancels on.
How do I fix this I never clicked any membership canceling buttons.
will the remainder of my current membership transfer over?
For example: Say I have an existing thirty day member ship; with twenty days running and ten days remaining will the remainder transfer with a renewed thirty day memberships; or bundle?
So I got a membership through the wizard101 site. I never pressed anything saying cancel membership yet under my membership it says renews on<date>. I read that on the far right it should say something else instead of upgrade that we would press to cancel our membership. The directory i took was:
I logged in to get the menu that appears(my accounts,upgrade memberships, buy crowns, etc.)
I clicked on My accounts which took me to the account summary page which shows my active memberships and crowns. Under wiz membership is says renew and not cancels on.
How do I fix this I never clicked any membership canceling buttons.
Hi LegendaryDeathWiz! It sounds like your membership should autorenew. Just to be sure, feel free to contact support and we'll be happy to confirm: https://www.wizard101.com/CustomerSupport/game
will the remainder of my current membership transfer over?
For example: Say I have an existing thirty day member ship; with twenty days running and ten days remaining will the remainder transfer with a renewed thirty day memberships; or bundle?
Great question! Your existing membership should complete as normal and then the new one will start afterward.
Hi LegendaryDeathWiz! It sounds like your membership should autorenew. Just to be sure, feel free to contact support and we'll be happy to confirm: https://www.wizard101.com/CustomerSupport/game
Hi Spark
Thanks for the response I actually figured it out a bit ago. If i run into an actual problem I will try contacting support.
