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Switching characters onto different accounts?

AuthorMessage
Explorer
Feb 06, 2010
98
So we're planning to switch a character onto another account in our family accounts. We meet all the requirements but I was wondering if there has ever been anything that has ended up not transferring to the other account. Has there ever been any problems? Just wanna make sure before we switch the character (although I have confidence in Wiz, just wanna check).

Administrator
Items in your Shared Bank will not Transfer.
Your Friends list will not Transfer.
Your Crowns Balance will not Transfer.
Your last 'Marked' location will not Transfer.
Your system settings (Screen Resolution, Nametags on/off etc) will not Transfer.
Your Notifications received (like tutorial tips) will not transfer. You may want to set your Tutorial Tips to 'Critical Only' to reduce Merle doddering-ly calling you every time you level.


community@wizard101.com
Adherent
Jul 03, 2010
2634
sparky000052638 on Jun 21, 2013 wrote:
So we're planning to switch a character onto another account in our family accounts. We meet all the requirements but I was wondering if there has ever been anything that has ended up not transferring to the other account. Has there ever been any problems? Just wanna make sure before we switch the character (although I have confidence in Wiz, just wanna check).
KI is very magical when it comes to this. We did it one time with one of our wizards and it worked perfectly.

Just make sure you have everything you want moved with the wizard in the backpack and house since this is what the wizard actually it connected to.

Explorer
Feb 06, 2010
98
Thank you so much! Thanks for letting me know how they switched your character. How long was it until the character was switched, ya know?

Adherent
Jul 03, 2010
2634
sparky000052638 on Jun 23, 2013 wrote:
Thank you so much! Thanks for letting me know how they switched your character. How long was it until the character was switched, ya know?
I can not predict your exact time frame but ours was done with in a few days. We were actually surprised it went so fast.

We have to realize KI has a lot on it's plate so it is a matter of waiting till they get time. I found they were very prompt with it though.

Explorer
Feb 06, 2010
98
Sorry this is another question and it might be irritating, but you must be logged off for KI to do this right?

Administrator
No, however if you are online when we do the transfer, you will be logged off with a message that an administrator has accessed your account.

All of the rules and requirements are explained when you get approval for the request, and any further questions you have regarding your private account matters should be only communicated through email to support@wizard101.com


community@wizard101.com
Explorer
Feb 06, 2010
98
We haven't gotten a reply at all. If the request is rejected do they tell you or just not give you any answer?

Delver
May 04, 2009
291
sparky000052638 on Jul 23, 2013 wrote:
We haven't gotten a reply at all. If the request is rejected do they tell you or just not give you any answer?
I think that they would have responded in some way, to let you know "yes or no" on the transfer.

Go back to your e-mail acknowledgement that you received from them. Use that same e-mail, and send a "reply" to them. You should go down to the "bracket area" in their acknowledgement, and ask them to do a follow-up on the status of your transfer. When you use the "bracket area" in their acknowledgement, this won't open a whole new ticket, and it also gives them all of you details in the lower section of the acknowledgement.

I recently asked for a transfer, and they were extremely quick to handle it. It is very unusual for them to take this long with your request. Hope things work out okay for you.